Cheney has a Family Liaison Officer (FLO) - a link between school and home for students and families. Jessica works to build positive relationships with families with a non-judgemental approach, in an effort to help students get the most from their school experience. How this looks is very different from one family to the next - it may include agreeing on a plan to increase attendance, visiting students at home, finding solutions to issues at home or in school, or meeting with parents or other professionals. She is an advocate for students and families.
Jessica can also provide information and, when appropriate, signpost families to additional resources/agencies from which they could benefit.
The FLO works closely with the pastoral teams across the school. Jessica also meets regularly with students during the school day if they want to talk through any issues. The way the FLO works is varied, but what remains constant is keeping the student's best interests in mind.